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Senior IT Systems Engineer (Citrix)

Company: GXO Logistics
Location: Dallas
Posted on: June 25, 2022

Job Description:

Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. We invest in technology every year so that we can provide exceptional solutions for our customers. As the Senior IT Systems Engineer (Citrix), you will ensure that all server systems (e.g., hardware, storage, software) are operating as efficiently and productively as possible. You'll monitor performance on servers and related systems and take corrective action when necessary, install new servers, and upgrade existing servers, custom written software and other software as necessary. If you're excited about the challenge of working for a rapidly growing global company, we have an opportunity for you to grow with GXO. Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more. What you'll do on a typical day:

  • Maintain the Citrix/remote desktop service systems and take appropriate action to ensure excellent performance and availability
  • Develop, test and implement technical improvements to system configuration and operation following change control processes
  • Develop scripts to enhance the daily operation and maintenance of production and test systems
  • Investigate, configure and test new technologies for use and deployment in the production environment
  • Implement and follow processes to ensure the security of all systems and data
  • Design, implement and execute appropriate standardized procedures to ensure system health and provide reports or logs as required
  • Manage assigned projects and complete in a timely manner
  • Execute project management in leadership capacity
  • Provide third-tier support to Support Center
  • Complete work necessary to resolve assigned incident tickets within service windows and update information in the Support Center system to completely describe ticket resolution
  • Lead, teach and influence the work of others as an experienced member of the team
  • Participate in 24x7 on-call support rotationWhat you need to succeed at GXO: At a minimum, you'll need:
    • Bachelor's degree or equivalent work or military experience
    • 2 years of related Citrix work experience
    • Scripting experience
    • Experience with storage systems related to server installation and support
    • Solid skills in Windows performance tuning and troubleshooting
    • Advanced knowledge of Active Directory, Group Policy management and Domain Name System (DNS)
    • Availability for periodic 24/7 on-call support as required by team's rotation schedule It'd be great if you also have:
      • 5 years of Windows system administration experience required (2012 - 2019 preferred)
      • 5 years of Citrix, remote desktop services administration experience and Windows system administration experience (2008 and 2012)
      • Strong skills in Windows performance tuning and troubleshooting
      • Microsoft certification or course work (MCSE/MCITP)
      • Ability to lead, teach and influence the work of others as an experienced team member We engineer faster, smarter, leaner supply chains GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
        GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.

Keywords: GXO Logistics, Dallas , Senior IT Systems Engineer (Citrix), Professions , Dallas, Texas

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