Production Manager

Company: Kofile Technologies
Location: Dallas
Posted on: August 7, 2022

Job Description:

Job DescriptionCompany Description

At Kofile, we believe that government has infinite potential to do good and that all information residing within local governments should be preserved, digitized, and made available to all their employees and citizens. We partner with government agencies nationwide to help them meet their citizens' needs by preserving the integrity and content of paper documents to ensure they will be available for use forever and modernizing information management through digitization and access systems.Kofile has been a market leader in serving local governments for the last 10 years. We help local governments modernize operations and improve citizen access and engagement. Our solutions include a full suite of premium and software for record retention and recording applications. The company and its culture are built entirely around putting customers first. Our 3,000+ customers cover nearly half of the U.S. population, and customer loyalty is unsurpassed in the industry.Job Description

The Production Manager of Preservation Operations plays a crucial role in exceeding expectations and providing a superb customer experience; critical to Kofile's success which is built on a foundation of customer service, and innovation. This position is a multi-faceted role requiring the ability to balance strategy and execution. The Production manager is responsible for all aspects of the Preservation operations including, people management and development, process optimization, and meeting or exceeding the expectations and promise made to our customers. You will lead a dynamic team to achieve operational excellence through coaching and mentoring the team, driving employee engagement, and building leadership bench strength within the functional area. Responsibilities and DutiesLeadership

• Provide vision, focus and direction of Preservation practices with the Dallas operation.
• Manage an efficient and effective department through strategic planning, assessment, reporting, and optimal use of time, space, supplies, and budget
• Responsible for production workflow activities, adherence to quality and performance standards and compliance to service level agreements.
• Builds an accountable work culture on the production floor that drives positive employee engagement leading to high performance, commitment, and retention.Operations Excellence & Tech Enablement
  • Utilize technology to automate production and Quality Control/Assurance processes
  • Optimize, develop, and oversee preservation procedures throughout the department; develop and ensure adherence to departmental standard operating procedures
  • Facilitate problem solving to Identify root cause and establish corrective actions.
  • Design workflows to maximize throughput for optimal margin performance and deliver on KPI objectives.
  • Develop new competencies among staff and expand institutional knowledge of current and emerging best practices, tools, strategies, and standards.
  • Oversee customer support processes and organize to enhance customer satisfaction.
  • Evaluate/report overall performance by gathering, analyzing, and interpreting data within Kofile's ERP software Oracle NetSuite. Management Systems & Operational Discipline
    • Create and maintain KPIs to measure performance against standards and against plan; review KPIs with senior management and advise on performance variances from expectation.
    • Partner with production controller to optimize production schedule /projects based on company and department priorities in collaboration with Sales and other production operating units.#kofile2022hp Qualifications
      
      Qualifications
      • Bachelor's degree preferred; can substitute experience for degree
      • Five to ten years' management experience, including progressively responsible leadership experience resulting in outstanding leadership capabilities
      • Experience working in a tech enabled production environment
      • A track record of building effective partnerships and sustaining relationships in a collaborative, complex environment comprising multiple and diverse stakeholders
      • Experience in managing complex, time-sensitive projects, evaluating workflows, and successfully designing or enhancing production-oriented work processes
      • Ability to identify, analyze, and solve problems
      • Excellent oral and written communication skills and the ability to explain complex technical issues and processes to nontechnical audiences
      • Knowledge of Lean Manufacturing techniques
      • ERP and database management experience (Oracle NetSuite) a plus
      • Supply Chain, Logistics, Manufacturing or Operations Experience preferred.
      • An excellent grasp of financial forecasting.
      • Fine-tuned communication skills with varying levels within a company.
      • Leadership ability, and a highly organized approach to leadership. Preferred Skills
        • Knowledge of NetSuite as a user
        • Project Management
        • Knowledge of inventory management
          
          Additional Information
          
          Benefits: As a full-time employee, you will receive access to the following benefits
          • Leadership and career development opportunities
          • Low cost insurance (medical, dental, vision, life & disability)
          • 401(k) plan (company matching)
          • Paid holidays
          • PTO
          • Paid maternity & paternity leave
          • Educational assistance
          • Business casual environment

Keywords: Kofile Technologies, Dallas , Production Manager, Professions , Dallas, Texas