Production Manager
Company: Kofile Technologies
Location: Dallas
Posted on: August 7, 2022
Job Description:
Job DescriptionCompany Description
At Kofile, we believe that government has infinite potential to do
good and that all information residing within local governments
should be preserved, digitized, and made available to all their
employees and citizens. We partner with government agencies
nationwide to help them meet their citizens' needs by preserving
the integrity and content of paper documents to ensure they will be
available for use forever and modernizing information management
through digitization and access systems.Kofile has been a market
leader in serving local governments for the last 10 years. We help
local governments modernize operations and improve citizen access
and engagement. Our solutions include a full suite of premium and
software for record retention and recording applications. The
company and its culture are built entirely around putting customers
first. Our 3,000+ customers cover nearly half of the U.S.
population, and customer loyalty is unsurpassed in the industry.Job
Description
The Production Manager of Preservation Operations plays a crucial
role in exceeding expectations and providing a superb customer
experience; critical to Kofile's success which is built on a
foundation of customer service, and innovation. This position is a
multi-faceted role requiring the ability to balance strategy and
execution. The Production manager is responsible for all aspects of
the Preservation operations including, people management and
development, process optimization, and meeting or exceeding the
expectations and promise made to our customers. You will lead a
dynamic team to achieve operational excellence through coaching and
mentoring the team, driving employee engagement, and building
leadership bench strength within the functional area.
Responsibilities and DutiesLeadership
- Provide vision, focus and direction of Preservation practices
with the Dallas operation.
- Manage an efficient and effective department through strategic
planning, assessment, reporting, and optimal use of time, space,
supplies, and budget
- Responsible for production workflow activities, adherence to
quality and performance standards and compliance to service level
agreements.
- Builds an accountable work culture on the production floor that
drives positive employee engagement leading to high performance,
commitment, and retention.Operations Excellence & Tech Enablement
- Utilize technology to automate production and Quality
Control/Assurance processes
- Optimize, develop, and oversee preservation procedures
throughout the department; develop and ensure adherence to
departmental standard operating procedures
- Facilitate problem solving to Identify root cause and establish
corrective actions.
- Design workflows to maximize throughput for optimal margin
performance and deliver on KPI objectives.
- Develop new competencies among staff and expand institutional
knowledge of current and emerging best practices, tools,
strategies, and standards.
- Oversee customer support processes and organize to enhance
customer satisfaction.
- Evaluate/report overall performance by gathering, analyzing,
and interpreting data within Kofile's ERP software Oracle NetSuite.
Management Systems & Operational Discipline
- Create and maintain KPIs to measure performance against
standards and against plan; review KPIs with senior management and
advise on performance variances from expectation.
- Partner with production controller to optimize production
schedule /projects based on company and department priorities in
collaboration with Sales and other production operating
units.#kofile2022hp Qualifications
Qualifications
- Bachelor's degree preferred; can substitute experience for
degree
- Five to ten years' management experience, including
progressively responsible leadership experience resulting in
outstanding leadership capabilities
- Experience working in a tech enabled production
environment
- A track record of building effective partnerships and
sustaining relationships in a collaborative, complex environment
comprising multiple and diverse stakeholders
- Experience in managing complex, time-sensitive projects,
evaluating workflows, and successfully designing or enhancing
production-oriented work processes
- Ability to identify, analyze, and solve problems
- Excellent oral and written communication skills and the ability
to explain complex technical issues and processes to nontechnical
audiences
- Knowledge of Lean Manufacturing techniques
- ERP and database management experience (Oracle NetSuite) a
plus
- Supply Chain, Logistics, Manufacturing or Operations Experience
preferred.
- An excellent grasp of financial forecasting.
- Fine-tuned communication skills with varying levels within a
company.
- Leadership ability, and a highly organized approach to
leadership. Preferred Skills
- Knowledge of NetSuite as a user
- Project Management
- Knowledge of inventory management
Additional Information
Benefits: As a full-time employee, you will receive access to the
following benefits
- Leadership and career development opportunities
- Low cost insurance (medical, dental, vision, life &
disability)
- 401(k) plan (company matching)
- Paid holidays
- PTO
- Paid maternity & paternity leave
- Educational assistance
- Business casual environment
Keywords: Kofile Technologies, Dallas , Production Manager, Professions , Dallas, Texas
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