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Loss Prevention Specialist

Company: Driven Brands
Location: Dallas
Posted on: September 24, 2022

Job Description:

Driven Brands Holdings Inc. (NASDAQ: DRVN) (Driven Brands) headquartered in Charlotte, NC, is the parent company of some of North Americas leading automotive aftermarket brands including Take 5 Oil Change, Meineke Car Care Centers, Automotive Training Institute, Maaco, CARSTAR, ABRA, Uniban, Car Wash US, FIX Automotive, 1-800-Radiator & A/C, and PH Vitres dAutos. Driven Brands has more than 4,300 centers across 15 countries, and combined, all businesses generate approximately $4 billion in system-wide sales and service revenue over 50 million vehicles annually.Driven Brands is the quintessential growth company, more than tripling its revenues, brands, employees, and profits over the past six years. The primary focuses of the company are growing its franchisees profitability, all brands unit count, and creating opportunities for its employees, franchisees, and investors. Our culture of meritocracy inspires high performance and innovation among our employees. We enable our employees and franchisees to go further, faster generating growth for our franchisees' businesses and our employees' careers. For more information, visit drivenbrands.com.Loss Prevention SpecialistAs a member of the Take 5 Oil Change Loss Prevention Team, a Loss Prevention Specialist is primarily responsible for researching internal theft, fraud, and sales loss and documenting these incidents. The Specialist will work with the Loss Prevention manager, Field Operations leaders and Human Resources Business Partners and utilize investigative tools to identify and resolve internal cases, driving both shortage reduction and sales growth.Key responsibilities include:

  • Reviewing sales data and exception-based reporting to conduct data-driven CCTV review and investigations.
  • Maintaining a routine cadence to accomplish all duties remotely.
  • Managing multiple tasks at once and gaining buy in and support of multiple partners to ensure a successful investigation resolution.
  • Having strong analytical and problem-solving skills, as they will make recommendations to Field Operations for the elimination of procedural/policy issues that increase loss exposure.
  • Communicating information through appropriate channels. The Specialist will report directly to the Loss Prevention Manager and will work in a collaborative team environment with the entire Loss Prevention Team.
  • Coordinating with law enforcement to ensure effective prosecution and restitution recovery when applicable.Major Tasks, Responsibilities & Key Accountabilities:
    • 70% - Analyzing exception-based and sales reporting to perform data-driven CCTV review and case documentation. Utilizing case management platforms to document incidents and investigations, including photos, video, and law enforcement documentation, when applicable.
    • 20%- Ensuring camera system status is fully operational and new installs are conducted to the scope of work.
    • 10% - Providing weekly updates to Loss Prevention manager on review status and investigations. Develop and maintain strong working relationships and communication with Field Operations, HR, and other corporate partners as needed to resolve issues related to theft, fraud, and loss. li-dg1 #remote IND4Requisition ID: 2022-26227 External Company URL: https://www.take5oilchange.com/ Street: 7817 Forest Lane

Keywords: Driven Brands, Dallas , Loss Prevention Specialist, Professions , Dallas, Texas

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