Workday PSA Consultant - Workday Services
Company: myGwork
Location: Dallas
Posted on: January 26, 2023
|
|
Job Description:
Role Title
Workday Services PSA Consultant
Department
Workday -Services
Location
North America - USA/Canada
About -WPP IT
WPP IT provides IT services for WPP, the world's largest
communications services group. As a creative transformation
company, WPP is helping its clients transform the future through
extraordinary work. WPP IT is an integral part of that -journey
-and we are proud to provide technology for some of the world's
most creative brands.
Role purpose
At WPP, technology is at the heart of everything we do, and it is
WPP IT's mission to enable everyone to collaborate, create and
thrive. WPP IT is undergoing a significant transformation to -
modernise -ways of working, shift to cloud and micro-service-based
architectures, drive automation, - digitise -colleague and client
experiences and deliver insight from WPP's petabytes of data.
In this role you will -be a member -of the -Workday -Services team
-supporting and enhancing -our existing -Workday -deployment, this
role will grow as we further deploy and expand our -Workday -PSA
-and integrated -applications for both -coverage geographically and
capability.
Reporting to the -Workday -PSA Product Manager this role is
responsible for providing - high-quality advice and support across
-Workday -PSA. - - Working hand in hand with the wider -Workday
-Services team you will build relationships with our process
owners, Shared Service Centre, and stakeholders as a source of
expertise and support in -Workday -PSA and integrated applications
(Zimit, Monday.com).
The -new -Workday -Services team -provides the post go-live support
and enhancement of the -Workday -solution that -replaces -some of
our core technology and -influences -our ways of working for many
of our colleagues at WPP. -This flagship programme will see
-Workday -deployed across our global landscape to address the
technology needs of Finance, Projects and our People function - so
essentially it touches -all of -our employees to some degree. The
key to this programme is that technology is an enabler for change,
it's at the heart of what we do, but it's not all of what we do.
The people aspects of this programme are vital to its success. This
role will help deliver that success -on an ongoing basis for many
years to come.
Key Responsibilities
Diagnose and resolve assigned tickets for Workday PSA and
integrated applications
Alongside your PSA experience you should become an expert on Zimit
support, eventually building capability to make changes without
support from the vendor
Investigate any functionality being released/introduced and
collaborating with other functional Workday resources
Maintain expertise on new functionality/features/capabilities in
Workday and wider industry/PSA/technology trends
Accountable for maintaining up-to-date process documentation
Expert in the art of the possible with Workday and providing
creative solutions
Safeguard global design standards and principles against competing
requests for change
Solution and Develop Enhancements as assigned
Act as SME for Workday PSA Module
Train other members of the team on Workday PSA and associated
processes
Skill Requirements
Global ERP -support -experience -in a complex -organization -and
ability to manage workload and -prioritize -effectively -to meet
customer expectations
Outstanding -understanding of -professional services -processes and
systems -in a global organisation, -Workday -PSA -experience a
bonus
Ability to accurately collect information to understand and assess
the clients' needs
Strong ability to inspire -and -engage -with -a diverse team and
create an inclusive culture across geographical boundaries
Develop trusted relationships with key stakeholders in -WPP -IT and
-across the wider WPP business
Strong technical knowledge of integrations with ERP systems,
-Zimit, -Workday -and Monday.com is a bonus
Creative solutioning and -strong -problem-solving -skills
Excellent -interpersonal -and communication -skills -both with
technical and non-technical audiences
Behaviours
You're open: ---We are inclusive and collaborative; we encourage
the free exchange of ideas; we respect and celebrate diverse views.
We are open-minded: to new ideas, new partnerships, new ways of
working.
You're optimistic: ---We believe in the power of creativity,
-technology -and talent to create brighter futures or our people,
our clients and our communities. We approach all that we do with
confidence: to try the new and to seek the unexpected.
You're extraordinary: ---we are stronger together: through
collaboration we achieve the amazing. We are creative leaders and
pioneers of our industry; we deliver extraordinary every day.
If this role hasn't captured your interest, that's ok! Would you
consider sharing your opinion?
At WPP, we're always trying to improve our hiring process, so your
feedback is appreciated. Don't worry, all responses will not
influence any future applications that you may make.
https://forms.office.com/r/JdFf70VQdP
This employer is a corporate member of
myGwork - LGBTQ+ professionals, the business community for LGBTQ+
professionals,
students, inclusive employers & anyone who believes in workplace
equality.
Keywords: myGwork, Dallas , Workday PSA Consultant - Workday Services, Professions , Dallas, Texas
Click
here to apply!
|