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Managing Consultant, Operations and Process Improvement

Company: Point B
Location: Dallas
Posted on: May 28, 2023

Job Description:

Management Consulting has been the foundation of Point B's employee-owned company for 25+ years. Our collaborative, forward looking leadership approach ensures our customers are on the right path to success.

Point B is a consulting company dedicated to helping organizations with critical initiatives in the areas of customer engagement, growth investments, workforce experience and operations excellence. Our diverse set of experts spans 13 U.S. locations, with international reach via our partnership with Nextcontinent. We've helped global organizations of all stages and sizes achieve sustainable success by focusing on the humans at the center of change.

Point B has been consistently recognized as one of the best places to work by Fortune - magazine, The Wall Street Journal, Consulting - magazine, Vault.com - and many others.


Responsible for leading and advising on client engagements centered on improving operations, processes and financial performance across a variety of industry sectors and functional areas such as Finance & Accounting, Supply Chain, Manufacturing, Marketing, Customer Service, and Human Resources.

Drive strategy, design, and execution of robotic and intelligent automation solutions to solve operational challenges and streamline processes by leveraging robotic process automation (RPA), machine learning, and other intelligent automation capabilities across various technology platforms and tools.

Contribute to the development and growth of Point B's Operations Practice through development and evolution of solutions, business development, thought leadership, and development of our people.

Support business development by participating in client pursuits, generating demand, working to develop new clients and grow business with existing clients.

Have opportunities to work in various industries, including Healthcare, Life Sciences, Media & Technology, Financial Services, Manufacturing, Consumer Products & Retail, and many others.

Work on critical initiatives with top clients of all types, from start-ups to Fortune 500 companies.

Learn and grow by working alongside some of the best Operations and Process Improvement experts in the business, as well as Point B Solutions experts in other areas such as change management, org design, technology, strategy, mergers & acquisitions, data & analytics, and others.

Grow as a leader working alongside Senior Point B consultants and leaders who provide mentorship and support along the way. Coach and supervise earlier career professionals through client delivery and internal practice development.

Exercise your entrepreneurial spirit and contribute to the firm's growth as an employee-owner.

Have a voice in identifying the projects you work on and clients that interest you.

Role may require up to 50% travel.


The opportunity to be part of building and growing Point B's Operations practice

The opportunity to work with interesting and high-profile clients across industries at the C-suite and leadership levels

The ability to chart your individual career path based on your expertise and passions

An environment that encourages you to identify new opportunities and the support to make it happen

The chance to have a balanced lifestyle by working with local or national clients in a flexible consulting model

The opportunity to build and be part of a fun and collaborative culture with teams that are as passionate about their communities as they are about their clients

A comprehensive, flexible Total Rewards program that supports and recognizes each individual's unique needs and contributions to the firm


10+ years management consulting experience or equivalent experience in operational improvement and intelligent automation projects, including business development and delivery experience

Experience with various technologies enabling functional areas (ERP, CRM, etc.) and improving operations (RPA, machine learning, etc.).

Experience leading or contributing to operations and process improvement initiatives or programs; Lean Six Sigma experience desired

Demonstrated ability to build relationships, manage conflict, manage detail and innovate solutions

Effective written and verbal communication skills; ability to influence stakeholders and cross-functional partners, motivating and collaborating while driving results

B.A. or B.S. degree required


Versatile consultants who thrive on variety and challenge

Innate problem solvers who want to grow in a flexible, collaborative culture

Engaging leaders who make a positive impact on their firm, clients, and communities

Talented consultants with a growth mindset who want to use their networking and relationship building skills to help growth the firm


Any Point B Office Location


The estimated salary range for this role is $132,500 - $219,000 USD per year. This salary range is provided as required by local and state law as applicable. Individual salaries vary on a number of factors including but not limited to geography, skills, education, experience and unique qualifications where applicable.

Bonuses are awarded at Point B's discretion and are based upon individual contributions and overall firm performance.




When you apply for this role, your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us with feedback if we think there could be a fit and what next steps look like.


Our Founding Purpose and Values of our firm. Be part of a fun and collaborative culture with teams that are as passionate about their communities as they are about their clients

Employee Ownership - Giving you a voice in directing your career and building our firm

Benefits - Our comprehensive package includes competitive base pay and an annual bonus, complete health benefits including an option for 100% employer paid premium for medical, vision and dental coverage for employees, ownership shares through our ESOP, self-directed time off and more

Work-Life Balance - A unique culture that recognizes the importance of flexibility and collaboration. Our local and national model empowers you to choose the life you want

Award winning - We are proud to be named a Best Workplace in the US by Fortune magazine, Best Workplaces for Millennials, and Best Workplaces for Women. Hear more about why people love working at Point B on GlassDoor

We are an equal opportunity employer committed to a diverse workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status or disability. You can read more about our commitment to diversity on our Careers Website.

Point B is committed to providing equal opportunities for persons with disabilities or religious observances, which includes providing reasonable accommodation for in any individuals with disabilities or for religious purposes. Applicants with disabilities may contact our Accommodations team at applicantaccommodations@pointb.com or 206-517-5000 to request and arrange for accommodations through the application and/or recruiting process. If you need assistance to accommodate a disability or religious observance, you may request an accommodation at any time. Please note: This mailbox is only for accommodation requests or questions. Please use the Contact Us form for any recruiting inquires.

Legal Information for Job Seekers can be accessed on our Careers Website.

Keywords: Point B, Dallas , Managing Consultant, Operations and Process Improvement, Professions , Dallas, Texas

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