DallasRecruiter
the smart solution for Dallas jobs

Inbound Travel Consultant - Work From Home

Company: Mommy Jobs Online
Location: Euless
Posted on: May 17, 2018

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLAMY on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Dallas, Inbound Travel Consultant - Work From Home, Professions, Euless, Texas

Click here to apply!

Didn't find what you're looking for? Search again!


I'm looking for
in category
within


Other Professions Jobs


CDL Truck Driver - NEW Flexible Swing Shift - 3.5 days on, 3.5 days off!
Description: Looking for more home time, flexibility, and GREAT PAY Look no further. Dart is proud to announce a BRAND-NEW opportunity. Drivers will work 3.5 days and be off for 3.5 days - with the freedom to choose (more...)
Company: Dart
Location: Rowlett
Posted on: 05/21/2018

Lyft Driver - Supplement your work from home income
Description: What is Employer Employer matches drivers with passengers who request rides through the Employer smartphone app. Signing up to be a Employer driver is the perfect opportunity for you to set your
Company: Lyft
Location: Wilmer
Posted on: 05/21/2018

CDL A Driver - OTR & Regional Routes Available!
Description: OUR MISSIONSetting the Standard of Excellence.When you join Employer, you stake your claim as one of the elite. Groendyke has set the standard of excellence in the tank truck industry since 1932. In 2017, (more...)
Company: Groendyke Transport
Location: Duncanville
Posted on: 05/21/2018


CDL A Company Truck Driver
Description: Flatbed Truck Driver Jobs with Weekly Guaranteed Minimum Pay At Montgomery Transport, we strive to protect the long-term interests of our professional drivers, and do so by fostering a driver-friendly (more...)
Company: Montgomery Transport
Location: Lewisville
Posted on: 05/21/2018

Dedicated Truck Driver Job: Weekly Home Time - No Touch Freight
Description: US Xpress is now hiring for one of our most popular dedicated lanes: great pay
Company: USXpress
Location: Sachse
Posted on: 05/21/2018

CDL A Tanker Truck Drivers
Description: Benefits: Weekly Pay Package Sign-On Bonus for New Drivers ---
Company: Highway Transport
Location: Ferris
Posted on: 05/21/2018

Class A CDL - OTR Truck Driving Jobs (Mesquite)
Description: Crete Carrier is seeking professional truck drivers to join their national over the road fleet. Home time options include 12 and 21 days out. Apply today. Fleet Information ul li Starting Pay: .47 (more...)
Company: Crete Carrier Corporation
Location: Mesquite
Posted on: 05/21/2018

Owner Operators
Description: We're a 100 owner operator carrier, so taking care of business means seeing to it that our independent
Company: Warren Transport, Inc.
Location: Irving
Posted on: 05/21/2018

Truck Driver - Dedicated Home Weekly - $10k BONUS - Earn $7500 1st Month
Description: NEW Relocation Opportunities Up to 10,000 in bonuses - PLUS GET HOME WEEKLY With a dedicated route you'll have
Company: USXpress
Location: Wylie
Posted on: 05/21/2018

CDL A Truck Driver - $1000 Minimum Guarantee! $2,000 SIGN ON BONUS!
Description: Swift Enterprises, an agent of US Xpress, has top positions available for experienced
Company: USXpress
Location: Coppell
Posted on: 05/21/2018

Log In or Create An Account

Username:
Password:
 

Forgot password?


Find us on Facebook

Find us on LinkedIn

Get the latest Texas jobs by following @recnetTX on Twitter!

Dallas RSS job feeds