DallasRecruiter Since 2001
the smart solution for Dallas jobs

Desktop Support Technician

Company: Heritage Auctions
Location: Dallas
Posted on: July 16, 2019

Job Description:

Are you a knowledgeable, detail-oriented Desktop Support Technician with an aptitude for impeccable customer service? We are looking for individuals with at least 2 years of enterprise experience in Desktop Support. Candidates should have proficiency with, Windows 10, HP laptops and desktops, Mac OS X, Citrix, Cisco VPN Client, iOS and Android devices.

Are you a knowledgeable, detail-oriented Desktop Support Technician with an aptitude for impeccable customer service? Then set your sights on a high-profile career in our highly dynamic and exciting environment .Heritage Auctions (HA.com) worlds largest collectibles auctioneer and one of the fastest growing auction houses in the world with sales in fine jewelry, luxury accessories, watches, wine, coins, books and manuscripts, fine and decorative arts, entertainment, music, and more!

SUMMARY: Responsible for providing daily desktop support to all network users.

ESSENTIAL DUTIES & RESPONSIBILITIES:



  • Provide Desk-side support of end user issues, such as:




    • New user and equipment deployment
    • Internal application troubleshooting
    • Ticket management
    • Proactive documentation of technical procedures



    • Maintain printer fleet needs
    • Ensure a timely response to ticketing needs
    • Ensure proper notes and documentation of all assigned tasks
    • Cross train with other technicians. Must be able to work in a team-player environment.
    • Must be able to work significant overtime while travelling up to 20% of time
    • Other duties may be assigned


      EDUCATION & EXPERIENCE:



      • High School degree required; Associates or Bachelors degree in IT preferred
      • 2+ years of Enterprise Desktop Support experience
      • A+ and Network+ preferred
      • Proficiency in Windows 10, HP laptops and desktops, Mac OS X, Citrix Client, Cisco VPN Client
      • Experience with A/V systems, mixers, etc.
      • Experience with desktop imaging practices
      • Experience with Quest KACE desired, but not required


        WORK ENVIRONMENT: Individual must be able to work independently in a fast-paced team environment. Candidate must also have reliable transportation due to user groups being located at multiple facilities in the Dallas area and the necessity to travel to those locations. This role is on-call one week per month and required to travel one week out of every 6-8 weeks. To meet business needs, some evenings may be required. This position may also provide occasional Executive support offsite. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

        Heritage Auctions welcomes and encourages applications from women, minorities, veterans, mature workers and persons with disabilities. EOE

Keywords: Heritage Auctions, Dallas , Desktop Support Technician, Professions , Dallas, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Truck Driver - Home Weekly - Earn Up to 50 CPM - Excellent Benefits - Waco
Description: Arnold is Hiring Class-A Regional Truck DriversEarn up to 50 CPM - No-Touch/Drop Hook Freight--As The Original Regional Carrier--- our drivers
Company: Arnold Transportation - Super Regional
Location: Waco
Posted on: 07/17/2019

Mobile Diesel Service Technician
Description: mechanic service trucks equipment dealer peterbilt br br Rush Truck opens the door to the world of opportunity. We have the largest network of commercial vehicle dealerships across the US representing (more...)
Company: Rush Enterprises
Location: Waco
Posted on: 07/17/2019

CDL A Flatbed Drivers - *AGGRESSIVE New Pay Scale!*
Description: Get on the Road and Get Home this Summer br br br Andrus provides you more time to be with those you care about br most, all while making exceptional pay and benefits br - Flatbed - br br (more...)
Company: Andrus Transportation
Location: Waco
Posted on: 07/17/2019


On-Demand Runner/Delivery Driver - Full Time or Part Time
Description: Are you looking for a flexible way to earn extra cash daily, make your own schedule, and provide a great experience to customers,
Company: Favor
Location: Irving
Posted on: 07/17/2019

Access Control Technician
Description: We are currently in need of Security/Access control Installers. This is an immediate opening with a company who specializes in large commercial structures in the Orlando area. They are looking to add (more...)
Company: TradeSTAR
Location: Irving
Posted on: 07/17/2019

Truck Driver Jobs --- Up to 50 CPM Starting Pay, 2 Pay Raises in your first year and Much More!
Description: Truck Driver Jobs --- Up to 50 CPM Starting Pay, 2 Pay Raises in your first year and Much More Up to 50 CPM Starting Pay, Up to 1200 Minimum Weekly Pay Guarantee, and Much More --Call Now -- We are (more...)
Company: Dart General
Location: Waco
Posted on: 07/17/2019

Lead Voice & Data Technician
Description: Lead Voice Data Technician This is an immediate opening with a company who specializes in large commercial structures. Client has been in business for over 15 years offering a turn key solution. Their (more...)
Company: TradeSTAR
Location: Irving
Posted on: 07/17/2019

Truck Driver - Average Up to $1,300/Week - $8,500 in Bonuses
Description: Celadon is Hiring CDL-A Company Drivers-- 8,000 Bonus 4 Weeks Paid Vacation Each YearWe will meet or beat your CPM. PLUS, Guaranteed Miles: 2,400 / week in first 90 days We want your experience and (more...)
Company: Celadon - Company Drivers
Location: Waco
Posted on: 07/17/2019

CDL-A Dry Van Dedicated OTR Truck Driver w/HazMat
Description: UPS Freight Truckload is hiring motivated professional truck drivers to work as full-time Dedicated OTR Dry Van Drivers. This position involves
Company: UPS Truckload
Location: Waco
Posted on: 07/17/2019

Truck Driver Jobs
Description: Truck Driver Jobs --- Up to 50 CPM Starting Pay, 2 Pay Raises in your first year and Much More Up to 50 CPM Starting Pay, Up to 1200 Minimum Weekly Pay Guarantee, and Much More --Call Now -- We are (more...)
Company: Dart General
Location: Waco
Posted on: 07/17/2019

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Dallas RSS job feeds