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Business Systems Analyst II

Company: Federal Reserve Bank of Dallas
Location: Dallas
Posted on: September 15, 2019

Job Description:

The Federal Reserve Bank of Dallas believes in the diversity of our people, ideas and experiences, and we are committed to building an inclusive culture that represents the communities we serve.ORGANIZATIONAL SUMMARY:As part of the nation's central bank, the Federal Reserve Bank of Dallas is committed to strengthening the economy and our communities. At the Fed, you have the opportunity to become part of an important public service institution whose work touches lives across the globe. It's a big job, and that's why we need talented, results-driven professionals who care about making a difference.POSITION SUMMARY:Currently, the Treasury Services department is seeking a self-motivated, versatile Business Systems Analyst II to be located in Dallas, TX. The Business Systems Analyst II analyzes and solves operational, administrative, systems-related, and/or customer issues with and for department management and staff. This individual researches industry trends, drives innovation, defines business requirements and use cases, testing and change management plans. In conjunction with staff in IT, designs and implements technical solutions to solve business problems and to increase business process efficiency. A successful individual will produce effective written recommendations, proposals, use cases and other documents to communicate analysis and solutions and use project management principles, tools, and techniques to deliver solutions to business challenges.JOB RESPONSIBILITIES:* Analyze general business functions and operational processes for improvements and/or enhancements. Design and implement effective solutions for business opportunities* Gathers and documents business requirements for software development projects. Prepares use cases, design artifacts and user documentation of business processes. Participates in and facilitates meetings with business users and software developers to achieve agreement on requirements* Prepares test cases for new and existing business requirements and participates on testing teams. Coordinates functional, acceptance, security and performance testing. Coordinates change management with users including training, documentation of procedures and user guides, and confirmation of knowledge transfer. Assists with post-implementation reviews* Manage projects and coordination activities include developing plans, completing risk assessments, monitoring and reporting progress, and preparing necessary communications for a variety of audiences, including senior management* Provide analytical support and serve as a consultant, subject matter expert, and liaison for assigned tasks* Respond to user/management requests for information, including developing ad-hoc reports and queries from applications, databases and/or management information systems* Provide leadership, work direction, support, and training to less experienced analytical staff* Coordinates troubleshooting technical problems and issues between users and service provider* Contribute to information security reviews and compliance efforts* Coordinate the implementation of the department's marketing strategyCOMPETENCIES:* Communicates Effectively - Strong verbal, presentation, and written communication skills* Tech Savvy - Anticipating and adopting innovations in business-building digital and technology applications* Manages Complexity - Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems* Values Differences - Recognizes the value that different perspectives bring to an organization* Interpersonal Savvy - Guides, influences and persuades others either internally in other areas or externally with customers or agencies* Demonstrates Self-awareness - Uses a combination of feedback and reflection to gain productive insight into personal strengths and weakness* Action Oriented - Readily takes on new challenges, steps up to handle tough issues* Collaborates - Works cooperatively with others across the organization to achieve shared objectives* Courage - Steps up to address difficult issues with optimism and confidence, says what needs to be said* Manages Conflict - Handling conflict situations effectively, with a minimum of noise* Composure - Poised under pressureEDUCATION AND EXPERIENCE:* Requires a bachelor`s degree in business, economics, MIS, computer science, or equivalent. Master's degree is a plus* Project management experience is required. Certification in Project Management is a plus* Three years experience as Business Analyst and or equivalent* Three years experience analyzing general business functions and operational processes for improvements and enhancements; experience working with software development teams to implement changes* Demonstrated skill with MS Office technologies, including one or more of the following: SharePoint, MS Access and MS SQL Server query writing. Proficient with MS Office applications* Experience utilizing call center applications is preferred* Experience implementing call center software and hardware technology projects is preferred* Experience with web site projects and web site analytics products is a plus* Equivalent education and/or experience may be substituted for any of the above requirementsWORK HOURS AND CONDITIONS:8:00 a.m. to 5:00 p.m., Monday through Friday. Flexibility / additional hours may be required based on business needs; some travel may be required up to 5%Notes:Assessment(s) related to the position may be administered during the interview process.By federal law, this position requires that candidates fall within one of the following citizenship categories: (1) U.S. citizen, or (2) U.S. Lawful Permanent Resident Alien with no residency requirement.This position requires additional screening due to the information accessed while performing the job. These additional screenings would be initiated at the time of offer acceptance and can take up to a couple of months to be completed. You can begin work before the screening is completed; however, continued employment is contingent on acceptable screening results. The areas screened may include education/employment verification, criminal history, and reference checks.This position may be filled at various levels based on candidate's experience and departmental needs.We are proud to be an Equal Opportunity Employer

Keywords: Federal Reserve Bank of Dallas, Dallas , Business Systems Analyst II, Professions , Dallas, Texas

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