Domestic Operations Agent
Company: Mach 1 Global Services
Posted on: January 16, 2022
MACH 1 GLOBAL SERVICES founded in 1988 and based in Tempe,
Arizona, is recognized for quality of services in international air
and ocean freight, ground transportation, warehousing, logistics
consulting and US Customs Brokerage. Mach 1 is a global company
with offices in the USA, Mexico, China, India, Indonesia and the
UAE. We have been consistently named a Top 50 Privately Held
Company in Arizona and have been included on the Inc. 500l5000
Fastest Growing Companies in America list!
Mach 1 has a career opportunity in Coppell, TX for an Operations
Agent. Job functions of an operations agent will include, but are
not limited to:
- Take customer shipment requests via phone, email or web
- Generate all documentation required for the movement of freight
generated from their facility.
- Use customer and third party websites to submit and manage live
- Quote customers on shipments timely and accurately. Communicate
with sales on quotes timely in order to secure business.
- Route freight in the most efficient and economical manner.
- Track and trace freight
- Contact delivery agents and pickup agents to make arrangements
for pickups or deliveries.
- Ensures customer request for service are met.
The position is dayshift Mon-Fri, with occasional evenings/overtime
as business needs require.
The ability to work in a fast-paced environment required. Must be a
dependable, organized, detail oriented, self-starter with a min of
1-2 yrs. of ground or air transportation experience.
Strong interpersonal skills and excellent judgment with a desire to
be a leader is preferred. Planning, creativity and innovation
skills are a plus, along with the ability to analyze and
troubleshoot complex situations. Excellent customer service skills
required. Experience with Microsoft Word, Excel and Outlook
High school diploma is required, college is preferred. We offer
competitive pay and opportunity for advancement, plus a complete
benefits package including medical and dental.
Mach 1 is an equal opportunity and affirmative action employer.
Visit us on the web: .
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Keywords: Mach 1 Global Services, Dallas , Domestic Operations Agent, Sales , Coppell, Texas
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