Call Center Agent
Company: ADT SOLAR
Location: Dallas
Posted on: May 16, 2022
Job Description:
Remote Inside Appointment Setters -- (High Volume Outbound
Agent)
Can you multi-task and manage your
time effectively?Are you looking for an opportunity that values you
and has great pay potential?Do you enjoy helping people save
money?Are you passionate and sales driven? Like to crush your
goals?If you answered yes to the questions above...Sunpro Solar
wants you to join our family-oriented team!We are seeking
experienced outbound agents to work from the comfort of your home
office, setting appointments for our Solar Sales Specialist. Our
Outbound Sales Team believes in teamwork, while making the sales
experience for our potential customers extraordinary. We are
looking for self-motivated and eager professional to join our
growing team. We will provide all equipment and thorough training
to guarantee your success! Our 'Inside Appointment Setters' will
call on new and aged customers who may have had interest in solar
at one point in time; or consumers who have agreed to receive
information for solar through a self-guided advertisement online.
You will discuss the benefits of solar with the goal of setting up
a qualified appointment for our Solar Sales Specialist. Selected
candidates must be friendly with strong phone and verbal
communication skills, along with active listening skills and
proficient with a computer. You must be poised to handle and
overcome objections in a positive manner. Responsibilities:
Develop new sales opportunities by
scheduling appointments through outbound calling.Learn to overcome
objections; ask for the sale; discuss the plus of going
solar.Confirm appointments through outbound calls.Handle in-bound
lead flow, follow-ups, and e-mail outreachRoute qualified leads to
the Outside Sales teamCollaborate regularly with Outside Sales, the
Scheduling department, and Operations.Review and analyze actions at
the end of each day, week, month, and year to determine how to
better utilize time and plan more effectively. Job Requirements:
Maintain call center database by
entering information.Perform outbound call campaigns generated
sales leads to company.Ensuring that call center policies and
proceduresAnswer inbound calls from existing and potential
customers.Providing reporting on service levels for call center
performanceExpect professionalism and reliability from call center
employees.Meet and exceed daily outbound call quotas.Ensure that
the call center goals are met.Start sales career with a growing
organization in a call center sales and customer service
role.Transferring calls to other departments/call centers if
customerMake outbound calls to achieve the goals of assigned call
segment.Qualifications:
Minimum 1 year of inside sales and/or
customer service experience preferred.Ability to monitor
relationships with prospective customers through CRM systems.Strong
phone presence and the ability to work in a fast-paced environment
required.Work hard-play hard mindset.Excellent verbal and written
communications skillsStrong listening and presentation
skillsAbility to multi-task, prioritize, and manage time
effectively.Proficient in MS Word, Excel, and OutlookSuperior
communication and customer service skillsProven follow up and
organizational skills.Strong record of positive Customer
Satisfaction resultsAbility to read and comprehend instructions and
information.If you want to work with an outstanding team of
professionals that believes in family, community, green, renewable
energy, then join Sunpro Solar. We are making a positive difference
in people's lives and improving the environment, one install at a
time. If interested, visit to learn more about Sunpro Solar and The
Pro Companies and to apply for a position at one of our many
locations. Founded in 2008, Sunpro Solar is one of the leading
providers of rooftop solar in the United States. Sunpro Solar
designs install and maintain solar panels on residential and
commercial properties. Sunpro Solar has a proven history and
reputation for providing quality service and was ranked. Sunpro
Solar has a proven history and reputation for providing quality
service and is ranked 5th Largest Residential Solar Contractor in
the nation. Sunpro is a drug-free work environment. The selected
candidate must pass a background check and drug screen.
Applications will remain active for 60 days. Associated topics:
agent, call center associate, customer care, customer care
representative, customer service specialist, intern,
representative, service specialist, support, tsr
Keywords: ADT SOLAR, Dallas , Call Center Agent, Sales , Dallas, Texas
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