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Internet Sales Coordinator

Company: Lennar Homes
Location: Dallas
Posted on: September 24, 2022

Job Description:

Overview As an Internet Sales Coordinator at Lennar, you will be an integral part of our sales and marketing team. This position is responsible for generating and maintaining a robust sales pipeline through the use of internet-generated leads. ISCs are responsible for providing an extraordinary experience for all internet customers and establishing a relationship with the customer to convert the inquiry into an appointment or sale. Responsibilities

  • Effectively capture and convert internet customer traffic into viable sales prospects
  • Create a positive experience for our internet customers through the use of email, online live chat and division 1-800 numbers
  • Create and maintain MLS listings; including pricing, photos, videos and features.
  • Guide internet customers through Lennar's consultative sales process via email, live chat, phone and face to face meetings
  • Provide immediate or same day email or telephone response to all internet customer requests with a targeted goal of a one-hour turnaround for all initial correspondence
  • Educate internet customers on current/future community and product offerings and incentive opportunities
  • Qualify prospective customers based on desired location(s), timing for purchase, and availability of new homes as needed
  • Follow up with internet customers per the follow up program outlined by your division
  • Develop customer leads into proactive, scheduled appointments
  • Partner with the on-site New Home Consultants (NHC) as appropriate to provide an extraordinary experience to our customers through throughout the sales process
  • Create and effectively manage an internet customer database which includes interest lists and VIP interest lists
  • Complete and utilize corporate and division provided tracking and reporting tools to manage the internet prospecting process and provide transparency of daily activities to management
  • Have a competent understanding of the division's product and community offerings and incentive opportunities at all times
  • Regularly work in and around Lennar communities, including, primarily, WHC as well as remotely from home
  • Attend all company sales meetings, phone banks and training programs
  • Coordinate online efforts and reporting with the National Internet Center
  • Perform all other duties as assigned Qualifications
    • High School Diploma (or equivalent) required.
    • Previous real estate or home building experience preferred.
    • Must be organized, motivated, and efficient team player with a strong work ethic and strong desire to succeed.
    • Must present a conservative business appearance.
    • Professional with excellent communication and interpersonal skills.
    • Ability to demonstrate a positive attitude at all times.
    • Must have a valid driver's license and reliable transportation
    • Must have ability to self-manage activities with minimal supervision.
    • Must be committed to self-development of sales and internet skills.
    • Ability to work weekends required. Type Regular Full-Time

Keywords: Lennar Homes, Dallas , Internet Sales Coordinator, Sales , Dallas, Texas

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