Line & Ramp Services Agent
Company: Jet Aviation Holdings USA, Inc.
Location: Dallas
Posted on: May 28, 2023
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Job Description:
Line & Ramp Services Agent
Location:
Dallas, TX, US
Job Category: Fixed Base Operations (FBO)
Career Level: Graduate / Entry Level
Requisition Id: 1432
Since 1967, Jet Aviation has been crafting flight in its smoothest
form. From one hangar in Basel, Switzerland, to some 4,000
employees, and some 50 locations worldwide. Aircraft Management,
Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and
Rotary Wing Maintenance, and Staffing. Behind every seamless Jet
Aviation experience, is a team of dedicated professionals
perfecting the art of flight. The artisans of aviation. The craft
that brings our customers journey to life. In the hangar, on the
ground, and behind the scenes. Enabling global flight, with
passion.
**Position Summary**
The position is required to serve the customers needs and the
requirements of their aircraft in accordance with Jet Aviation
policy and procedures by performing the duties listed below.
**Minimum Requirements**
+ Must have High School Diploma/GED
+ Ability to work flexible schedules and willingness to work in
various weather conditions as well as meeting minimum physical
requirements of the job described below in the ??Physical
Demands/Work Environment? section
+ Must be able to obtain a certificate from NATA Line Service
training program
+ Must be able to obtain a motor vehicle operating permit (MVOP)
within 30-60 days
+ Must obtain an Airport ID Badge within 30 days of employment
+ Must be at least 18 years of age, with a valid driving
license
+ Ability to read and communicate in English
**Main Responsibilities**
+ Responsible for refueling and defueling all types of aircrafts on
a daily basis, demonstrating knowledge of specific fueling
requirements
+ Provides towing and disconnecting services for all types of
aircraft
+ Executes hand signals in order to guide aircrafts during arrivals
and departures
+ Provides service to aircrafts using ground support equipment,
e.g. use of GPU for aircraft engine starts and ground power, use of
lavatory cart and emptying procedures, etc.
+ Communicates with employees and/or crew using radios in order to
provide excellent customer service
+ Assists in providing aircraft with ice, coffee, catering and
other necessary services
+ Provides transportation for customers and pilots to and from
aircraft, hotels, restaurants and other parts of the airport with
courtesy van or bus
+ Assists with aircraft and hangar cleaning, as needed
+ Assists with general grounds keeping (grass cutting, weeding,
picking up paper and trash, general housekeeping, etc.)
+ Other duties may be assigned, as needed
**Desired Characteristics**
+ Two years related experience as a line service technician and/or
training; or equivalent combination of education and experience
strongly preferred
+ Knowledge of refueling procedures of general aviation aircraft
and corporate aircraft
+ Knowledge of towing procedures and techniques
+ Safety focused
+ Results driven able to execute with high personal
accountability
+ Strong initiative and self-direction
+ Performs duties in the supervisors absence
+ Has a pleasant, friendly, and helpful manner to deliver the best
experience to customers and colleagues
+ Quality driven with a passion for excellence to represent Jet
Aviation as a Brand Ambassador
+ Demonstration and commitment to Jet Aviation values (Trust,
Honesty, Alignment, Transparency)
**Physical Demands**
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.
While performing the duties of this job, the employee is required
to use their hands and fingers to handle, feel, or reach. The
employee frequently is required to stand, walk, or sit. The
employee is occasionally required to climb or balance, kneel,
crouch or crawl. The employee must frequently lift and/or move up
to 25 pounds and occasionally lift and/or move up to 50 pounds
above their heads. Specific vision required for this job include,
close vision, distance vision, color vision, peripheral vision,
depth perception, and ability to adjust and focus.
**Work Environment**
The work environment characteristics described here are
representative of those an employee encounters while performing the
essential functions of this job.
The employee must be able to work in both a heavy maintenance
environment and in upscale customer areas. The noise level in the
work environment is usually moderate with occasional high volume
when aircrafts arrive/depart. The employee is frequently exposed to
vibration. Occasional fuel fumes may permeate the workplace.
Employee must be willing and able to work in all types of weather
conditions. The noise level in the work environment is usually
loud. The Hangar environment may be extreme hot and cold during
certain seasons of the year.
Jet Aviation provides equal employment and affirmative action
opportunities to applicants and employees without regard to race,
color, religion, sex, sexual orientation, gender identity, national
origin, protected veteran status, or disability.
**Nearest Major Market:** Dallas
**Nearest Secondary Market:** Fort Worth
Keywords: Jet Aviation Holdings USA, Inc., Dallas , Line & Ramp Services Agent, Sales , Dallas, Texas
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