Part-time Membership Representative
Company: Dallas Zoo Management
Location: Dallas
Posted on: April 2, 2026
|
|
|
Job Description:
Description JOB SUMMARY The Dallas Zoo has more than 20,000
member households supporting our mission, “Engaging People and
Saving Wildlife.” The Membership Representative position will serve
as the primary point of contact for members as they enter the Zoo
and throughout their time as a member. They will sell memberships,
fulfill benefits and assist with member outreach. The selected
candidate for this position will work a maximum of 29 hours per
week. Weekend and holiday work will be required. SPECIFIC DUTIES
AND RESPONSIBILITIES • Sell memberships at the Member Services
Booth and outside entrance as well as within the Zoo itself. Be
able to reach set goals each month. Will be knowledgeable about the
benefits at each level, clearly explaining how membership supports
both the patron and the Zoo. • Serve as an “ambassador” of the
Dallas Zoo, providing outstanding customer service to current and
prospective members and Zoo guests. • Communicate with members
in-person, via email, and over the phone. • Utilize Tessitura to
enter and update data regarding members and prospective members. •
Responsible for preparing membership packets for use in dept. and
for mailing with membership cards. • Periodically attend community
and corporate events throughout the greater Dallas area to promote
the Dallas Zoo and sell memberships. • Assist with special events
and activities for members. • Provide administrative task
assistance as needed (e.g. mailings, etc) • Perform other duties as
assigned. QUALIFICATIONS • Two years of relevant sales, membership
or customer service experience. • Proficient in speaking Spanish
preferred, but not required. • Extensive cashier experience with
the ability to accurately handle large amounts of cash and perform
daily balances and reporting. • Personable presence and demeanor
with the desire to engage in personal contact with the public. •
Sound judgment and the ability to quickly and effectively solve
problems. • Command of Microsoft Word, Excel, and Outlook.
Experience with Tessitura ticketing system preferred. • Willingness
and ability to learn and utilize Tessitura ticketing system. •
Ability to work flexible shifts, including weekends and evenings as
assigned. • Ability to work indoors and outdoors with exposure to
cold and heat. • Must be able to walk, stand, sit, kneel, stoop,
crawl, twist, reach above head, pull, bend, climb stairs and
ladders, and lift/carry 15-20lbs. • Commitment to the mission and
values of the Dallas Zoo. Successful candidates must pass
pre-employment drug screening and background check.
Keywords: Dallas Zoo Management, Dallas , Part-time Membership Representative, Seasonal Jobs , Dallas, Texas
