Case Manager
Company: U.S. Comm For Refuge
Location: Dallas
Posted on: April 1, 2026
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Job Description:
U.S. Committee for Refugees and Immigrants (USCRI), is a
non-governmental, not-for-profit international organization with a
mission to protect the rights and address the needs of persons in
migration by advancing fair and humane public policy, facilitating,
and providing direct professional services, and promoting the full
participation of migrants in community life. For over 100 years, we
have shaped history with the belief that immigrants strengthen our
communities, economy and social fabric through freedom, hard work,
and family unity. To learn more about our work, please go to our
official website at www.refugees.org . OVERVIEW The Case Manager
for the Community Integration Programs will provide support to
recently resettled refugees to improve their community integration
and economic self-sufficiency through case management, employment
supports and education, as well as English and life skills
education. The Case Manager will work collaboratively with local
partners, make referrals to appropriate community support services,
and provide transportation to clients when necessary. The position
will report to the Community Integration Program Manager. ESSENTIAL
DUTIES AND RESPONSIBILITIES Conduct intakes and develop
self-sufficiency plans for clients; Provide case management and
additional training related to employability and self-sufficiency;
Conduct referrals to services to remove barriers to
self-sufficiency and promote overall family stability and wellness;
Work to connect clients with supportive community networks and
support systems to ensure their long-term integration in the
community; Maintain case files and relevant databases; Submit
written reports as required; Provide cross-cultural information and
support to employers; Orient refugee clients to community
resources; Ensure that refugees are being served in a
linguistically and culturally appropriate manner and provide
education and advocacy when necessary; and Perform other
job-related duties as assigned by supervisor. All of the above
duties and responsibilities are essential job functions subject to
reasonable accommodation. All job duties indicated is not an
exhaustive statement and other job-related duties may be assigned
as required by the supervisor(s). POSITION REQUIREMENTS High School
degree required; Associate’s degree from an accredited institution
is preferred; Experience in case management or social work
preferred; Ability to work as a team member and independently, with
high level of self-motivation; Ability to work efficiently in a
fast-paced environment, troubleshoot, and follow projects through
without loss of attention to detail; Experience with refugee
populations preferred; Excellent communication skills with good
written command of English; Exceptional interpersonal skills,
including keen listening ability and relationship building;
Proficient in Microsoft Office; Must pass a criminal background and
other screening requirements; Must have a valid driver's license,
insurance, clean driving record and personal transportation;
Demonstrated support of USCRI’s values by exhibiting respect for
others, maintenance of confidential information and an appreciation
of a multicultural workplace.; and Dedication to the human rights
of refugees, immigrants, asylum seekers, and displaced people.
TRAINING REQUIREMENTS Satisfactory Completion of USCRI’s
Orientation and Training; and Complete additional training as
identified by supervisor(s) or Human Resources. PHYSICAL DEMANDS
Use of manual dexterity, tactile, visual, and audio acuity; Use of
repetitive motion, prolonged periods of sitting and standing, and
sustained visual and mental applications and demands; Occasional
lifting (up to 25 pounds), bending, pulling, and carrying; and
Quantitative/mathematical ability (addition, subtraction,
multiplication, division, standard measurements); and Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions. EQUAL EMPLOYMENT OPPORTUNITY
U.S. Committee for Refugees and Immigrants is an equal opportunity
employer. We maintain a policy of equal employment opportunity
without regard to race, color, national origin, ancestry, religion,
sex, sexual orientation, gender identity, domestic partnership
status, marital status, physical or mental disability, AIDS/HIV
status, age, political affiliation, genetic information, veteran
status or any other characteristic protected by applicable law.
Keywords: U.S. Comm For Refuge, Dallas , Case Manager, Social Services , Dallas, Texas